The Breakthrough Imperative
The Breakthrough Imperative
The Breakthrough Imperative
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The authors

Mark Gottfredson is a director of Bain & Company's office in Dallas, which he founded in 1990. Over the past 24 years, he has advised chief executives and top-level managers in a wide range of industries. Currently he is serving as the global head of Bain's Performance Improvement Practice. He is also a leader in the firm's business strategy, airline, manufacturing, and retailing practices.

In 2005, Mr. Gottfredson was named to Consulting Magazine's list of top 25 consultants globally. He has been published extensively in publications such as the Harvard Business Review, European Strategy and World Business Review. In addition, he is frequently quoted in such publications as the Wall Street Journal, Financial Times, and Business Week.

Mr. Gottfredson is fluent in Japanese and has extensive experience in Japan working with numerous companies.

He obtained his MBA from Harvard Business School in 1983, where he graduated with high distinction and was named a Baker Scholar. He received a Bachelor of Arts degree from Brigham Young University in Japanese (magna cum laude, honors). Prior to joining Bain, he worked in the financial services and real estate industries.

Steve Schaubert is a director in the Boston office. He joined the firm in 1979 and was elected to the partnership in 1980.

Mr. Schaubert has worked with clients in various industries including steel, textiles, automotive, consumer products, distribution businesses, healthcare and financial services.

Prior to joining Bain & Company, Mr. Schaubert had several senior general management positions in the healthcare industry. He earned an MBA from Harvard Business School as a Baker Scholar and a Master of Science degree in industrial engineering from Northeastern University. Mr. Schaubert is a graduate of Yale University where he received a Bachelor of Science degree in engineering and was a member of Phi Beta Kappa, graduating summa cum laude.

Mark Gottfredson
Stephen J. Schaubert
Bain & Company